About
I’m a passionate UX designer striving to create intuitive and engaging experiences. I’m a big believer that things can always be simpler than we think.
Work Experience
Oct. ‘24 — Now
Senior UX Designer at State Affairs
- Design System & Library Development: Established the first comprehensive library system, creating a structured and scalable approach to design across four platforms.
- UI/UX Cohesion & Standardization: Led extensive clean-up and unification efforts, improving consistency, usability, and maintainability across the entire product ecosystem.
- Scalable Product Design: Standardized components, interactions, and workflows to enhance efficiency for both users and internal teams, supporting long-term growth.
- Strategic UX Implementation: Partnered with developers and product teams to optimize user flows, balancing editorial and functional needs with a clean, cohesive experience.
Jan. ‘24 — Oct. ‘24
Senior UX Designer (Freelance) at ARCHER Systems
- Design System Modernization: Led the refinement of an existing design system, updating components, interaction patterns, and scalability to ensure consistency across platforms.
- B2B Product Expansion: Designed and integrated new client portal experiences, enabling seamless navigation and expanding functionality within an established product ecosystem.
- AI Experience in UX Design: Developed an AI-powered chat experience, incorporating machine learning-driven interactions to enhance efficiency and streamline user workflows.
- Communication & Collaboration Platforms: Designed a centralized Communications Center, improving user engagement and information management within the legal software environment.
- Software Design Leadership: Executed high-impact UX/UI enhancements across multiple legal software solutions, optimizing usability, accessibility, and overall design cohesion.
- Cross-Functional Collaboration: Worked closely with product teams, developers, and stakeholders to align business goals with user needs, ensuring strategic execution of product updates.
Contact me to hear about my experience instead of having to read all of this
Email / Contact
www.katechaparro.com/contact/
LinkedIn
Kate Chaparro
2022 — 2024
Senior UX Designer at Zeal IT Consultants
- Client List: McKesson Corporation, Supplylogix, Lennar Homes, Archer Systems, Bankers Financial Group, Movement Financial.
- Mentorship & Leadership: Provided expert guidance to new designers in UX principles and Figma, fostering skill development and a culture of continuous improvement.
- AI Experience in UX Design: Designed and integrated AI-driven user experiences across B2B systems, chatbots, and predictive tools, enhancing interaction, personalization, and engagement.
- Educational Initiatives in UI/UX Design: Established the Center of Excellence (COE), leading discussions on UX Maturity and Accessibility through presentations and guest speakers. Created Design Camp, a 14-week internal UX course for developers and product owners, developing curriculum and leading sessions.
- Product Redesign: Led redesigns of two legal software products to align with new brand standards and modern UI principles. Developed data visualization and file organization tools for legal professionals.
- Software Design Leadership: Spearheaded the UI/UX overhaul of a B2B bond insurance platform, integrating new branding and improving legacy UX for scalability.
- Design Sprints & Workshops: Led multiple design sprints, managing workshops, prototype design, and research interviews, securing funded software development projects.
- B2B Application Design: Directed UX/UI for financial advisor and investor applications, delivering research-backed wireframes and high-fidelity prototypes for desktop and mobile.
- UX Research Expertise: Conducted user interviews, surveys, and usability tests to gather insights that directly shaped design decisions and improved product functionality.
- Branding & Identity Design: Created branding systems, including logos, typography, and color schemes, ensuring a cohesive digital presence across responsive websites.
Freelance, Present
CTO & Principle Designer, DEAD! & Anubis Publications
- Redesigned existing testing website with new branding, updated UI, improved UX features, and in compliance with ADA guidelines.
- Designed a new experience for the website where students can study by playing a game of trivia (Jeopardy!). This experience was designed first for desktop and then for mobile native. This experience included the updated branding
- Redesigned the logo and branding for the company, including fresh marketing materials, guidelines, and digital assets
- Managing finances for services and other employees
- Presents New Features to current and potential clients
2021 — 2022
UX/UI Designer I, Capital One Enterprises
- UI/UX Design and Innovation: Enhanced the design and functionality of a SaaS product in the auto-financing sector, transitioning it from a single-task system to a comprehensive multi-lender SaaS product and CRM. Focused on creating interfaces for MVP and scalable future states
- User Research Leadership: Led multiple user research initiatives, from drafting discussion guides to conducting in-depth empathy interviews and synthesizing data. These efforts provided critical insights that informed strategic decisions and were communicated effectively to cross-functional teams
- Strategic Development: Directed the strategic overhaul of B2B software to expand its capabilities, including spearheading the transition to a multi-lender platform and initiating the software’s evolution into a SaaS model
No seriously
Email / Contact
www.katechaparro.com/contact/
LinkedIn
Kate Chaparro
2020 — 2022
Founder & Principle Designer, Chit Chat Cards
- Designed UI and UX for a card-style app, including MVP and planning features for the next major updates
- Worked with development team to implement to the App Store and Google Play store within 6 weeks of final designs
- Created branding and identity guidelines
2020
Web UX/UI Designer, Nimbly Technologies
- Designed a web-facing onboarding experience for new clients of Nimbly to be guided through the web-based Operational Audit Software (SaaS)
- Helped Nimbly become closer to their long-term goal of being fully self-serviced by creating the beginning portion of their “End to End” self-service experience
- Relieved the customer service team from onboarding responsibilities and assistance calls by up to 46%
2019 — 2021
UX/UI Designer, USAA
- Led the UI/UX design and testing for native mobile apps on Android and iOS, and created responsive web pages for desktop and mobile, enhancing user engagement and experience. Successfully directed a significant product launch from concept to soft launch within four months.
- Actively participated in agile environments, collaborating closely with development teams to enhance productivity and ensure alignment with project goals.
- Conducted extensive user research and testing to derive insights that significantly influenced UX decisions for various applications. Additionally, contributed to a major study analyzing the impact of COVID-19 on small business owners and presented the findings to senior leaders.
- Supported the design language system by developing mobile components for both Android and iOS that integrated with web components within brand standards, including providing comprehensive implementation guidance.
- Facilitated design sprints aimed at improving insurance processes, focusing on customization and efficient management of quotes.
2018 — 2019
Web UX Designer, Rug Doctor
- Design and Branding: Spearheaded the creation of web and mobile design mockups, transitioning from wireframes to PSD files for secondary sites, and extended company branding with new logos for products. Developed diverse marketing materials, including posters, brochures, and social media ads for platforms like Facebook and Instagram.
- Print and Media Production: Gained extensive experience in InDesign, handling print preparation for instructional manuals, forms, and guides. Saved the company over $150,000 by internalizing product photography and video production tasks.
- Project Management and Collaboration: Managed up to seven projects simultaneously under tight deadlines, collaborating effectively with marketing, IT, legal, and operations departments to ensure project alignment and success.
- Skill Enhancement: Broadened expertise across packaging, print, web design, branding identity, and video editing, consistently applying these skills to enhance company branding and operational efficiency.
2008 — 2010
Graphic Designer, 3Di Sign + Design
- Developed numerous marketing programs (logos, brochures, newsletters, infographics, presentations, and advertisements) and guaranteed that they exceeded the expectations of our clients
- Managed up to 8 projects or tasks at a given time while under pressure to meet weekly deadlines
- Recommended and consulted with clients on the most appropriate graphic deisgn options based on their overall marketing goals
2016 — 2019
Leader of Visuals, Religious Conferences
- Led a team to design the theme and identity of the conference
- Designed promotional materials, creative videos, logo deisgn, T-Shirt deisgn, ID badges and Snapchat filters
- Led the promotional campaigns and calendars for scheduled advertisements and also documented conference
- Assisted in the capturing, editing, and direction of confrence videos including promotional, recap and next conference ‘Reveal’ videos
Education
- Salesforce AI Associate Certified
- SalesForce Certified
- AI Product Design Course with Robert Redmond (IBM)
- AI for Designers, Interaction Design Foundation with Ioana Teleanu
- Design for a Better World, Interaction Design Foundation with Don Norman
Degree
2013 — 2017
2013 — 2017
University of Texas at Arlington
Bachelor of Fine Arts in Visual Communication Design
Contact (Thank you so much for your time and consideration)
Email / Contact
www.katechaparro.com/contact/
LinkedIn
Kate Chaparro
About
I’m a passionate UX designer striving to create intuitive and engaging experiences. I’m a big believer that things can always be simpler than we think.
Work Experience
Oct. ‘24 — Now
Senior UX Designer at State Affairs
- Design System & Library Development: Established the first comprehensive library system, creating a structured and scalable approach to design across four platforms.
- UI/UX Cohesion & Standardization: Led extensive clean-up and unification efforts, improving consistency, usability, and maintainability across the entire product ecosystem.
- Scalable Product Design: Standardized components, interactions, and workflows to enhance efficiency for both users and internal teams, supporting long-term growth.
- Strategic UX Implementation: Partnered with developers and product teams to optimize user flows, balancing editorial and functional needs with a clean, cohesive experience.
Jan. ‘24 — Oct. ‘24
Senior UX Designer (Freelance) at ARCHER Systems
- Design System Modernization: Led the refinement of an existing design system, updating components, interaction patterns, and scalability to ensure consistency across platforms.
- B2B Product Expansion: Designed and integrated new client portal experiences, enabling seamless navigation and expanding functionality within an established product ecosystem.
- AI Experience in UX Design: Developed an AI-powered chat experience, incorporating machine learning-driven interactions to enhance efficiency and streamline user workflows.
- Communication & Collaboration Platforms: Designed a centralized Communications Center, improving user engagement and information management within the legal software environment.
- Software Design Leadership: Executed high-impact UX/UI enhancements across multiple legal software solutions, optimizing usability, accessibility, and overall design cohesion.
- Cross-Functional Collaboration: Worked closely with product teams, developers, and stakeholders to align business goals with user needs, ensuring strategic execution of product updates.
Contact me to hear about my experience instead of having to read all of this
Email / Contact
www.katechaparro.com/contact/
LinkedIn
Kate Chaparro
2022 — 2024
Senior UX Designer at Zeal IT Consultants
- Client List: McKesson Corporation, Supplylogix, Lennar Homes, Archer Systems, Bankers Financial Group, Movement Financial.
- Mentorship & Leadership: Provided expert guidance to new designers in UX principles and Figma, fostering skill development and a culture of continuous improvement.
- AI Experience in UX Design: Designed and integrated AI-driven user experiences across B2B systems, chatbots, and predictive tools, enhancing interaction, personalization, and engagement.
- Educational Initiatives in UI/UX Design: Established the Center of Excellence (COE), leading discussions on UX Maturity and Accessibility through presentations and guest speakers. Created Design Camp, a 14-week internal UX course for developers and product owners, developing curriculum and leading sessions.
- Product Redesign: Led redesigns of two legal software products to align with new brand standards and modern UI principles. Developed data visualization and file organization tools for legal professionals.
- Software Design Leadership: Spearheaded the UI/UX overhaul of a B2B bond insurance platform, integrating new branding and improving legacy UX for scalability.
- Design Sprints & Workshops: Led multiple design sprints, managing workshops, prototype design, and research interviews, securing funded software development projects.
- B2B Application Design: Directed UX/UI for financial advisor and investor applications, delivering research-backed wireframes and high-fidelity prototypes for desktop and mobile.
- UX Research Expertise: Conducted user interviews, surveys, and usability tests to gather insights that directly shaped design decisions and improved product functionality.
- Branding & Identity Design: Created branding systems, including logos, typography, and color schemes, ensuring a cohesive digital presence across responsive websites.
Freelance, Present
CTO & Principle Designer, DEAD! & Anubis Publications
- Redesigned existing testing website with new branding, updated UI, improved UX features, and in compliance with ADA guidelines.
- Designed a new experience for the website where students can study by playing a game of trivia (Jeopardy!). This experience was designed first for desktop and then for mobile native. This experience included the updated branding
- Redesigned the logo and branding for the company, including fresh marketing materials, guidelines, and digital assets
- Managing finances for services and other employees
- Presents New Features to current and potential clients
2021 — 2022
UX/UI Designer I, Capital One Enterprises
- UI/UX Design and Innovation: Enhanced the design and functionality of a SaaS product in the auto-financing sector, transitioning it from a single-task system to a comprehensive multi-lender SaaS product and CRM. Focused on creating interfaces for MVP and scalable future states
- User Research Leadership: Led multiple user research initiatives, from drafting discussion guides to conducting in-depth empathy interviews and synthesizing data. These efforts provided critical insights that informed strategic decisions and were communicated effectively to cross-functional teams
- Strategic Development: Directed the strategic overhaul of B2B software to expand its capabilities, including spearheading the transition to a multi-lender platform and initiating the software’s evolution into a SaaS model
No seriously
Email / Contact
www.katechaparro.com/contact/
LinkedIn
Kate Chaparro
2020 — 2022
Founder & Principle Designer, Chit Chat Cards
- Designed UI and UX for a card-style app, including MVP and planning features for the next major updates
- Worked with development team to implement to the App Store and Google Play store within 6 weeks of final designs
- Created branding and identity guidelines
2020
Web UX/UI Designer, Nimbly Technologies
- Designed a web-facing onboarding experience for new clients of Nimbly to be guided through the web-based Operational Audit Software (SaaS)
- Helped Nimbly become closer to their long-term goal of being fully self-serviced by creating the beginning portion of their “End to End” self-service experience
- Relieved the customer service team from onboarding responsibilities and assistance calls by up to 46%
2019 — 2021
UX/UI Designer, USAA
- Led the UI/UX design and testing for native mobile apps on Android and iOS, and created responsive web pages for desktop and mobile, enhancing user engagement and experience. Successfully directed a significant product launch from concept to soft launch within four months.
- Actively participated in agile environments, collaborating closely with development teams to enhance productivity and ensure alignment with project goals.
- Conducted extensive user research and testing to derive insights that significantly influenced UX decisions for various applications. Additionally, contributed to a major study analyzing the impact of COVID-19 on small business owners and presented the findings to senior leaders.
- Supported the design language system by developing mobile components for both Android and iOS that integrated with web components within brand standards, including providing comprehensive implementation guidance.
- Facilitated design sprints aimed at improving insurance processes, focusing on customization and efficient management of quotes.
2018 — 2019
Web UX Designer, Rug Doctor
- Design and Branding: Spearheaded the creation of web and mobile design mockups, transitioning from wireframes to PSD files for secondary sites, and extended company branding with new logos for products. Developed diverse marketing materials, including posters, brochures, and social media ads for platforms like Facebook and Instagram.
- Print and Media Production: Gained extensive experience in InDesign, handling print preparation for instructional manuals, forms, and guides. Saved the company over $150,000 by internalizing product photography and video production tasks.
- Project Management and Collaboration: Managed up to seven projects simultaneously under tight deadlines, collaborating effectively with marketing, IT, legal, and operations departments to ensure project alignment and success.
- Skill Enhancement: Broadened expertise across packaging, print, web design, branding identity, and video editing, consistently applying these skills to enhance company branding and operational efficiency.
2008 — 2010
Graphic Designer, 3Di Sign + Design
- Developed numerous marketing programs (logos, brochures, newsletters, infographics, presentations, and advertisements) and guaranteed that they exceeded the expectations of our clients
- Managed up to 8 projects or tasks at a given time while under pressure to meet weekly deadlines
- Recommended and consulted with clients on the most appropriate graphic deisgn options based on their overall marketing goals
2016 — 2019
Leader of Visuals, Religious Conferences
- Led a team to design the theme and identity of the conference
- Designed promotional materials, creative videos, logo deisgn, T-Shirt deisgn, ID badges and Snapchat filters
- Led the promotional campaigns and calendars for scheduled advertisements and also documented conference
- Assisted in the capturing, editing, and direction of confrence videos including promotional, recap and next conference ‘Reveal’ videos
Education
Certifications
August 2024
August 2024
May 2024
April 2024
November 2023
- Salesforce AI Associate Certified
- SalesForce Certified
- AI Product Design Course with Robert Redmond (IBM)
- AI for Designers, Interaction Design Foundation with Ioana Teleanu
- Design for a Better World, Interaction Design Foundation with Don Norman
Degree
2013 — 2017
2013 — 2017
University of Texas at Arlington
Bachelor of Fine Arts in Visual Communication Design
Contact (Thank you so much for your time and consideration)
Email / Contact
www.katechaparro.com/contact/
LinkedIn
Kate Chaparro
About
I make B2B software intuitive and beautiful. In my free time, I love experimenting with typography and art, watching basketball, and playing with Midjourney (+ others).
Work Experience
Oct. ‘24 — Now
Senior UX Designer at State Affairs
- Design System & Library Development: Established the first comprehensive library system, creating a structured and scalable approach to design across four platforms.
- UI/UX Cohesion & Standardization: Led extensive clean-up and unification efforts, improving consistency, usability, and maintainability across the entire product ecosystem.
- Scalable Product Design: Standardized components, interactions, and workflows to enhance efficiency for both users and internal teams, supporting long-term growth.
- Strategic UX Implementation: Partnered with developers and product teams to optimize user flows, balancing editorial and functional needs with a clean, cohesive experience.
Jan. ‘24 — Oct. ‘24
Senior UX Designer (Freelance) at ARCHER Systems
- Design System Modernization: Led the refinement of an existing design system, updating components, interaction patterns, and scalability to ensure consistency across platforms.
- B2B Product Expansion: Designed and integrated new client portal experiences, enabling seamless navigation and expanding functionality within an established product ecosystem.
- AI Experience in UX Design: Developed an AI-powered chat experience, incorporating machine learning-driven interactions to enhance efficiency and streamline user workflows.
- Communication & Collaboration Platforms: Designed a centralized Communications Center, improving user engagement and information management within the legal software environment.
- Software Design Leadership: Executed high-impact UX/UI enhancements across multiple legal software solutions, optimizing usability, accessibility, and overall design cohesion.
- Cross-Functional Collaboration: Worked closely with product teams, developers, and stakeholders to align business goals with user needs, ensuring strategic execution of product updates.
Contact me to hear about my experience instead of having to read all of this
Email / Contact
www.katechaparro.com/contact/
LinkedIn
Kate Chaparro
2022 — 2024
Senior UX Designer at Zeal IT Consultants
- Client List: McKesson Corporation, Supplylogix, Lennar Homes, Archer Systems, Bankers Financial Group, Movement Financial.
- Mentorship & Leadership: Provided expert guidance to new designers in UX principles and Figma, fostering skill development and a culture of continuous improvement.
- AI Experience in UX Design: Designed and integrated AI-driven user experiences across B2B systems, chatbots, and predictive tools, enhancing interaction, personalization, and engagement.
- Educational Initiatives in UI/UX Design: Established the Center of Excellence (COE), leading discussions on UX Maturity and Accessibility through presentations and guest speakers. Created Design Camp, a 14-week internal UX course for developers and product owners, developing curriculum and leading sessions.
- Product Redesign: Led redesigns of two legal software products to align with new brand standards and modern UI principles. Developed data visualization and file organization tools for legal professionals.
- Software Design Leadership: Spearheaded the UI/UX overhaul of a B2B bond insurance platform, integrating new branding and improving legacy UX for scalability.
- Design Sprints & Workshops: Led multiple design sprints, managing workshops, prototype design, and research interviews, securing funded software development projects.
- B2B Application Design: Directed UX/UI for financial advisor and investor applications, delivering research-backed wireframes and high-fidelity prototypes for desktop and mobile.
- UX Research Expertise: Conducted user interviews, surveys, and usability tests to gather insights that directly shaped design decisions and improved product functionality.
- Branding & Identity Design: Created branding systems, including logos, typography, and color schemes, ensuring a cohesive digital presence across responsive websites.
Freelance, Present
CTO & Principle Designer, DEAD! & Anubis Publications
- Redesigned existing testing website with new branding, updated UI, improved UX features, and in compliance with ADA guidelines.
- Designed a new experience for the website where students can study by playing a game of trivia (Jeopardy!). This experience was designed first for desktop and then for mobile native. This experience included the updated branding
- Redesigned the logo and branding for the company, including fresh marketing materials, guidelines, and digital assets
- Managing finances for services and other employees
- Presents New Features to current and potential clients
2021 — 2022
UX/UI Designer I, Capital One Enterprises
- UI/UX Design and Innovation: Enhanced the design and functionality of a SaaS product in the auto-financing sector, transitioning it from a single-task system to a comprehensive multi-lender SaaS product and CRM. Focused on creating interfaces for MVP and scalable future states
- User Research Leadership: Led multiple user research initiatives, from drafting discussion guides to conducting in-depth empathy interviews and synthesizing data. These efforts provided critical insights that informed strategic decisions and were communicated effectively to cross-functional teams
- Strategic Development: Directed the strategic overhaul of B2B software to expand its capabilities, including spearheading the transition to a multi-lender platform and initiating the software’s evolution into a SaaS model
2020 — 2022
Founder & Principle Designer, Chit Chat Cards
- Designed UI and UX for a card-style app, including MVP and planning features for the next major updates
- Worked with development team to implement to the App Store and Google Play store within 6 weeks of final designs
- Created branding and identity guidelines
No seriously
Email / Contact
www.katechaparro.com/contact/
LinkedIn
Kate Chaparro
2020
Web UX/UI Designer, Nimbly Technologies
- Designed a web-facing onboarding experience for new clients of Nimbly to be guided through the web-based Operational Audit Software (SaaS)
- Helped Nimbly become closer to their long-term goal of being fully self-serviced by creating the beginning portion of their “End to End” self-service experience
- Relieved the customer service team from onboarding responsibilities and assistance calls by up to 46%
2019 — 2021
UX/UI Designer, USAA
- Led the UI/UX design and testing for native mobile apps on Android and iOS, and created responsive web pages for desktop and mobile, enhancing user engagement and experience. Successfully directed a significant product launch from concept to soft launch within four months.
- Actively participated in agile environments, collaborating closely with development teams to enhance productivity and ensure alignment with project goals.
- Conducted extensive user research and testing to derive insights that significantly influenced UX decisions for various applications. Additionally, contributed to a major study analyzing the impact of COVID-19 on small business owners and presented the findings to senior leaders.
- Supported the design language system by developing mobile components for both Android and iOS that integrated with web components within brand standards, including providing comprehensive implementation guidance.
- Facilitated design sprints aimed at improving insurance processes, focusing on customization and efficient management of quotes.
2018 — 2019
Web UX Designer, Rug Doctor
- Design and Branding: Spearheaded the creation of web and mobile design mockups, transitioning from wireframes to PSD files for secondary sites, and extended company branding with new logos for products. Developed diverse marketing materials, including posters, brochures, and social media ads for platforms like Facebook and Instagram.
- Print and Media Production: Gained extensive experience in InDesign, handling print preparation for instructional manuals, forms, and guides. Saved the company over $150,000 by internalizing product photography and video production tasks.
- Project Management and Collaboration: Managed up to seven projects simultaneously under tight deadlines, collaborating effectively with marketing, IT, legal, and operations departments to ensure project alignment and success.
- Skill Enhancement: Broadened expertise across packaging, print, web design, branding identity, and video editing, consistently applying these skills to enhance company branding and operational efficiency.
2008 — 2010
Graphic Designer, 3Di Sign + Design
- Developed numerous marketing programs (logos, brochures, newsletters, infographics, presentations, and advertisements) and guaranteed that they exceeded the expectations of our clients
- Managed up to 8 projects or tasks at a given time while under pressure to meet weekly deadlines
- Recommended and consulted with clients on the most appropriate graphic deisgn options based on their overall marketing goals
2016 — 2019
Leader of Visuals, Religious Conferences
- Led a team to design the theme and identity of the conference
- Designed promotional materials, creative videos, logo deisgn, T-Shirt deisgn, ID badges and Snapchat filters
- Led the promotional campaigns and calendars for scheduled advertisements and also documented conference
- Assisted in the capturing, editing, and direction of confrence videos including promotional, recap and next conference ‘Reveal’ videos
Education
- Salesforce AI Associate Certified
- SalesForce Certified
- AI Product Design Course with Robert Redmond (IBM)
- AI for Designers, Interaction Design Foundation with Ioana Teleanu
- Design for a Better World, Interaction Design Foundation with Don Norman
Degree
2013 — 2017
2013 — 2017
University of Texas at Arlington
Bachelor of Fine Arts in Visual Communication Design
Contact (Thank you so much for your time and consideration)
Email / Contact
www.katechaparro.com/contact/
LinkedIn
Kate Chaparro